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FAQs

- SHIPPING POLICY -

Orders are fulfilled within two (2) business days and shipped by Canada Post or DHL International.
Order $149 or more and get a free upgrade to next day DHL shipping with tracking number for United States.
Order $199 or more and get a free upgrade to DHL shipping with tracking number for all international orders.

No coupon code necessary. Automatically applied at checkout. Canada Post priority shipping applies to orders made to Canada. DHL next day shipping applies to orders made to the United States. Regular DHL shipping times (3 to 5 business days) apply for international orders. Regular Canada Post Air Mail shipping takes 1-2 weeks for Canada and the United States, and 2-4 weeks for International orders.

We under declare the value of our items to save customers money, but we are not responsible for any charges, duties, and customs taxes.


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- RETURN / EXCHANGE POLICY -

Please make sure you check our product specifications, photos, care instructions, and size charts before purchasing a DYNASTY product.

- We allow refunds if the product is completely defective (excluding shipping).
- We allow exchanges for unworn, unwashed products with original tags and packaging intact, where available, within 7 days after purchase (buyer pays shipping both ways).
- Refunds / exchanges are not applicable if product has been used.
- Exclusives, limited edition, or products bought on sale are final.

Please ship your return / exchange using a regular courier and mark the shipment as a gift.
We are not responsible for brokerage fees.
If such a fee occurs it will be deducted from your refund or exchange.

CONTACT US and we will get back to you as soon as we can with further instructions.


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- PRICING POLICY -

Prices are in United States Dollars (USD). Most transactions include a 4% sales tax to cover merchant transaction fees and currency conversion spreads. DYNASTY reserves the right to change prices at any time. Purchase prices are final at the date of purchase.

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- SIZE CHARTS -

Clothing Size Chart
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Hanfu Kimono Gi Size Chart
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Striking Gear Size Chart
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Pet Dog Cat Clothing Size Chart
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- FEEDBACK -

All suggestions, comments, and collaborations are welcome.
Please CONTACT US or share your experience with us on FACEBOOK.