• Orders are fulfilled within two (2) business days. During busy seasons or product releases, it may take up to a week for orders to be shipped out.
  • All orders over $100 are eligible for Free Domestic Shipping (Canada).
  • Shipping times vary on service selected and country of delivery.
    • Canada Post will take 1-4 business weeks.
    • DHL will take either 1 day or 3-5 business days.
  • Neo Dynasty items are shipped separately from your order by an importer via standard shipping method.
    • Processing time can take 3-7 days.
    • Shipping time can take 15-30 days for delivery.
We under declare the value of our items to save customers money, but we are not responsible for any charges, duties, and customs taxes.


Please make sure you check our product specifications, photos, care instructions, and size charts before purchasing a DYNASTY product.
  • We allow refunds if the product is completely defective (excluding shipping).
  • We allow exchanges for unworn, unwashed products with original tags and packaging intact, where available, within 7 days after purchase (buyer pays shipping both ways).
  • Refunds / exchanges are not applicable if product has been used.
  • Limited Edition or products bought on sale are final.

Please ship your return / exchange using a regular courier and mark the shipment as a gift. We are not responsible for brokerage fees. If such a fee occurs it will be deducted from your refund or exchange.
Contact Us and we will get back to you as soon as we can with further instructions.


Prices are in United States Dollars (USD). We reserve the right to change prices at any time. Purchase prices are final at the date of purchase.



Clothing Size Chart
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Gloves Size Chart
Pet Dog Cat Size Chart