RETURNS + EXCHANGES
We pride ourselves on making and offering the highest quality gear and clothing. Please make sure you check our product specifications, photos, care instructions, and size charts before purchasing a DYNASTY product.
If you are not happy with your product, please send us an email first to see if your return / exchange qualifies.
Return / Exchange Instructions:
Please ship your return / exchange using a regular courier with tracking and mark the shipment as a gift. Avoid using services such as UPS, DHL etc. where costs and chances of customs taxes are high. We are not responsible for brokerage fees. If such a fee occurs it will be deducted from your refund or exchange.
For exchanges, please make a new order on our store to reserve the size / colour of the item that you want so that it does not go out of stock during this process.
Please include us a note on what action to take for your return / exchange.
After we've received your item and confirmed it is unused, unwashed, and contains its original packaging, we will then refund you the correct amount as stated in our policy back to your original method of payment.
Please send to:
31 Plowman Lane
Richmond Hill, Ontario
L4S 0G4, Canada